Beau-tish Shipping Policy

At Beau-tish, we aim to make delivery costs and timeframes clear before you order. We deliver throughout Australia and to international destinations supported by our suppliers and shipping partners.

Shipping Costs

Standard shipping — Australia & International: AUD $10 per standard shipment group.

Australian & International bulky-item shipping: AUD $25 per bulky shipment group for designated dressing tables, furniture and large mirror cabinets. Items combined in one bulky shipment group share this $25 charge. Separate bulky shipment groups each attract $25.

Mixed orders: Rates are combined when your basket contains standard and bulky items or products from different shipment groups. For example, one $25 bulky group plus one $10 standard group costs $35. Additional standard groups may add further charges. Review the full shipping total at checkout before paying.

Shipping charges apply to discounted orders unless an offer specifically includes free shipping. Digital gift cards do not require physical delivery.

If items are dispatched separately, you will not be charged additional shipping after checkout without your agreement.

Delivery Only

All orders are delivery only. Local pickup is not currently available.

Please check your name, delivery address, postcode and contact details carefully before completing your purchase.

Dispatch Locations and Separate Parcels

We work with different suppliers, so products may be dispatched from locations within Australia or overseas.

If you order multiple items, they may arrive in separate parcels and on different dates.

Order Processing

Beau-tish processes orders on the same day they are received. Supplier warehouse preparation and dispatch may take an additional 2–5 business days.

Supplier preparation and dispatch time is separate from delivery time and excludes weekends and public holidays.

Product availability, peak shopping periods or supplier arrangements may occasionally affect dispatch. If we become aware of a significant delay, we will contact you with available information and next steps.

Estimated Delivery Times

Our general delivery estimates are:

Destination	Estimated delivery after dispatch
Australia	7–10 business days
International destinations	10–25 business days

Please also allow the 2–5 business days required for supplier warehouse preparation and dispatch.

Delivery varies depending on your location, the product, dispatch location and carrier. Where a product page provides a different estimate, please consider that information before ordering.

These estimates are not guaranteed arrival dates. This does not limit your rights if an order is not supplied as agreed or within a reasonable time.

Ordering for an Event

Ordering for a special event? Delivery dates are estimates and cannot be guaranteed. Please allow extra time for processing and delivery. Contact us before ordering if you have a fixed event date so we can check the latest supplier information.

Order Tracking

We will email tracking information after dispatch where tracking is available.

Tracking may take time to become active while the carrier updates its system. Orders sent in separate parcels may have more than one tracking number.

If you need assistance, contact us with your order number.

Delivery Delays

Delivery may be affected by carrier disruptions, customs clearance, public holidays, peak shopping periods, severe weather or supplier delays.

If your order has not arrived within the estimated timeframe, please contact us. We will investigate with the relevant supplier or carrier and explain the available next steps.

Delivery estimates do not remove our responsibility to address orders that are lost or cannot be delivered.

International Orders and Customs

International delivery is available only where supported for the selected product and destination. Available options will be shown at checkout.

Unless expressly included at checkout, customs duties, import taxes and destination-country clearance fees are not included in our prices or shipping charges and may be payable by the recipient.

Please check local import requirements before ordering. Contact us if you are unsure whether a product can be delivered to your destination.

Incorrect Addresses and Unsuccessful Delivery

If you notice an error in your delivery details, contact us immediately. We will check whether the address can still be changed.

Once processing or dispatch has begun, changes may not be possible.

If an order is returned because you supplied an incorrect or incomplete address, or did not collect the parcel following reasonable delivery notifications, reasonable redelivery costs may apply. We will explain any additional costs before arranging redelivery.

You will not be charged to correct a delivery error caused by Beau-tish.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order.

We will check its processing status and advise whether your request can be accommodated. Change-of-mind cancellations may not be possible once processing has begun.

This does not affect cancellation or refund rights available under applicable consumer law.

Lost, Missing or Damaged Orders

If your parcel is missing, tracking shows delivery but you cannot locate it, please contact us promptly.

For items that are faulty, damaged, incorrect or not as described, complete our Product Issue Report form. You can upload clear, well-lit photos with the item and problem area fully visible and in focus. If you cannot use the form, email beau-tish@outlook.com.

Include your order number, a description of the issue and photographs where reasonably possible. Keep damaged items and packaging where available while we assess the issue.

Beau-tish will manage your enquiry and liaise with the relevant supplier or carrier. We will provide an appropriate remedy where required by applicable consumer law.

For further information, read our Returns & Refunds Policy.

Your Consumer Rights

Nothing in this policy excludes, restricts or modifies your rights under Australian Consumer Law or other applicable mandatory consumer laws.

Contact Us

Visit our Contact page for shipping questions or order assistance.

Customer support hours:
Monday–Friday, 9:00 am–6:00 pm AEST (Brisbane time).
Closed weekends and Queensland public holidays.

Please include your order number when enquiring about an existing order.

Beau-tish – Style that celebrates you.