Frequently Asked Questions
What is Beau-tish?
Beau-tish is an Australian-based online store offering affordable fashion, beauty products, jewellery, accessories, fragrances, gifts and home essentials. We believe shopping should be enjoyable, inclusive and accessible to everyone.
Where is Beau-tish located?
Beau-tish is based in Australia and operates exclusively online, allowing customers to shop conveniently from anywhere.
Do you have a physical store or offer local pickup?
No. Beau-tish is an online-only store, and all orders are delivered directly to the shipping address provided at checkout. Local pickup is not currently available.
Ordering and Payment
How do I place an order?
Browse our collections, select your preferred items and add them to your cart. When you are ready, proceed to checkout and enter your delivery and payment details.
What payment methods do you accept?
We accept secure payment options displayed at checkout, including Afterpay and Klarna where available. Available payment methods may depend on your location.
Is it safe to shop on the Beau-tish website?
Yes. Our website uses secure checkout technology to help protect your personal and payment information.
Can I change or cancel my order?
Please contact us as soon as possible after placing your order. We will do our best to help, but changes or cancellations may not be possible once an order has been processed or shipped.
How do I know if my order was successful?
You will receive an order confirmation email after your purchase has been completed. Please check your junk or spam folder if it does not appear in your inbox.
Shipping and Delivery
Does Beau-tish offer free shipping?
Yes! Beau-tish offers free shipping, making it easier to enjoy affordable shopping without unexpected delivery costs.
Do you ship worldwide?
Yes. Beau-tish offers worldwide shipping to many international destinations. Delivery availability may depend on the product and destination.
How long will my order take to arrive?
Delivery times vary depending on the product, supplier, destination and local postal service. Estimated delivery information is provided where available, but delays may occasionally occur outside our control.
Will I receive tracking information?
Tracking information will be emailed to you when it is available. Some orders containing multiple products may arrive in separate packages and at different times.
Why has only part of my order arrived?
Some products may be shipped separately from different locations. If this happens, you may receive more than one package and separate tracking updates.
Am I responsible for customs fees or import charges?
International customers may be responsible for customs duties, taxes or import charges applied by their country. These charges are determined by local authorities and are not controlled by Beau-tish.
Products and Sizing
How do I choose the correct size?
Please check the size guide and measurements provided on the individual product page before ordering. Sizing can vary between brands and suppliers, so we recommend comparing the measurements with an item you already own.
Will product colours look exactly the same as the photos?
We make every effort to display products accurately. However, colours may appear slightly different depending on lighting, photography and your device’s screen settings.
What should I do if an item is out of stock?
Product availability can change quickly. Please check the website regularly, as some products may be restocked or replaced with similar styles.
Returns, Refunds and Damaged Items
Can I return an item if I change my mind?
Beau-tish does not accept returns for change of mind. Please review product descriptions, measurements and sizing information carefully before completing your purchase.
What should I do if my item arrives damaged, faulty or incorrect?
Please contact us as soon as possible and include:
- Your name
- Your order number
- A description of the problem
- Clear photographs or video showing the damaged, faulty or incorrect item
- Photographs of the packaging, where relevant
We will review your request and advise you of the next steps.
Are original shipping costs refundable?
Approved refunds do not include shipping charges or customs fees unless required under applicable consumer law.
When will I receive an approved refund?
Approved refunds are returned to the original payment method. Processing times may vary depending on your bank or payment provider.
Customer Support
How can I contact Beau-tish?
Please contact us through the contact form at www.beau-tish.com. Include your order number when contacting us about an existing order so we can assist you more quickly.
Where can I find your latest products and special offers?
Visit www.beau-tish.com and follow Beau-tish on social media to discover new arrivals, promotions and product updates.
Thank you for supporting Beau-tish—a small business with heart.
Affordable Prices. Free Shipping. Style That Celebrates You.